Perfume is a personal-care product, so we can only take back a bottle that is unopened, with its seal intact and in its original box.
Please check your order when it arrives. If a bottle is the wrong one, leaking or damaged, hand it back to the courier or message us on WhatsApp the same day with a photo, and we will replace it or refund it at no cost to you.
A sealed bottle you changed your mind about can be exchanged within 7 days of delivery. The delivery fee for an exchange is paid by you.
Samples (3 ml, 5 ml and 10 ml) and bottles that have been opened or sprayed cannot be returned, unless they arrived faulty.
Refunds are paid in cash, in the currency you paid in, once we have the bottle back.